Friday, July 03, 2009
Internet Security Software
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The Shield Deluxe
The Shield Pro
Security Shield
WinShredder
MyRegistryCleaner
Shield Firewall
1.
Win32.Worm.Downadup
2.
Virus.Win32.Gpcode
3.
Trojan-Downloader
4.
MonaRonaDona
5.
Worm.win32hunk.c
6.
Trojan-Proxy.Win32
7.
Backdoor.Win32
8.
Email-Worm:W3
9.
Trojan:SymbOS
10.
Trojan-Spy
Total virus and spyware protection
Real time updates
1 year of complete protection
FREE technical support
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$29.99
Regularly $49.99
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I am writing to complement you on your staff of technicians and more spefically on your choice of Daniel G and Edwin R. I signed up with your PCSecurityShield deluxe 2008 program in April and have been having so many problems getting it started that I had decided to get your technical staff to find and delete any files of that program and then cancel my account. But then I found my computer in the hands of those two technicians, and I must tell you that they could not have been more knowledgeable, more dedicated, and more efficient. They straightened out the situation and the anti virus program and my computer are working beautifully, to my delight. So, I am writing to commend them to you and to thank all of you for introducing me to this exciting anti virus program.
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Walter ,
This is to inform you of the superb service I received today, from your employee MIGUEL ELLIS. I called to report that I noticed my computer has been running a lot slower since I installed the PC SecurityShield 2007 a few weeks ago. He took time to help me find the problem, and fix the problem, (Deleting files I don't use). He was very polite, patient, precise, and kept a very pleasant voice. He never seemed annoyed when I was a little slow following his instructions. The service I received today from Miguel reminded me of years ago when customer service was truly customer service. It is so hard to get good help like I received roday from Miquel. KUDOS to MIGUEL!!!!!! GREAT WORK!! I AM A SATISFIED PCSECURITYSHIELD CUSTOMER!!!!!!! Thank you for having such an excellent employee. Sincerely, Marjorie
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Marjorie ,
... your technical support person was fantastic. He spent all the time with me that I needed to make it work, including sending me a disc and re-issuing my license key. He was not only patient, but knowledgeable and courteous. You are lucky to have this employee . . his name is Angel . . . I so appreciate him helping a "non-techie" person to get back on track!!! Your product is great . . . thanks for the personal support needed. - Sharon
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Sharon ,