Friday, May 18, 2012 Internet Security Software    
 
 
 1.  Win32.Worm.Downadup
 2.  Virus.Win32.Gpcode
 3.  Trojan-Downloader
 4.  MonaRonaDona
 5.  Worm.win32hunk.c
 6.  Trojan-Proxy.Win32
 7.  Backdoor.Win32
 8.  Email-Worm:W3
 9.  Trojan:SymbOS
 10.  Trojan-Spy
  

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... your technical support person was fantastic. He spent all the time with me that I needed to make it work, including sending me a disc and re-issuing my license key. He was not only patient, but knowledgeable and courteous. You are lucky to have this employee . . his name is Angel . . . I so appreciate him helping a "non-techie" person to get back on track!!! Your product is great . . . thanks for the personal support needed. - Sharon
- Sharon ,

 

This is to inform you of the superb service I received today, from your employee MIGUEL ELLIS. I called to report that I noticed my computer has been running a lot slower since I installed the PC SecurityShield 2007 a few weeks ago. He took time to help me find the problem, and fix the problem, (Deleting files I don't use). He was very polite, patient, precise, and kept a very pleasant voice. He never seemed annoyed when I was a little slow following his instructions. The service I received today from Miguel reminded me of years ago when customer service was truly customer service. It is so hard to get good help like I received roday from Miquel. KUDOS to MIGUEL!!!!!! GREAT WORK!! I AM A SATISFIED PCSECURITYSHIELD CUSTOMER!!!!!!! Thank you for having such an excellent employee. Sincerely, Marjorie
- Marjorie ,

 

Robyn, Good News: I was able to install the program. Best wishes to you and Ella for your excellent customer support and to the development team for an excellent program. Regards, Brad
- Brad ,